GERMANY, FRANCE, ITALY & SPAIN SHIPPING
FREE - Delivery within 3-7 working days (we dispatch quickly, most orders arrive within 3-4 days).
All worldwide deliveries sent tracked by our mail partner, Asendia.
€5 - Delivery to elsewhere in Europe (outside Germany, France, Italy & Spain) in 3 to 7 working days, tracked; delivery to the rest of the world (outside Europe) in 5 to 10 working days, tracked.
We ship via Asendia from the UK, and our shipping times & guarantees are based on us relying on their service. (For this reason we also work around UK public holidays).
If you've been waiting a while and your necklace has not turned up, get in touch at firstname.lastname@example.org and we'll sort it.
DATA PROCESSING IN THE CONTEXT OF SHIPMENTS
During shipping, we need your personal information in order to provide our services and to fulfil obligations arising from the contracts we enter into with you. The data are used e.g. to fulfil a (shipping) contract, manage customer data and payment. Certain shipping data are transferred to our mail partner, Asendia, and to the authorities of the country of transit or destination to verify compliance with the relevant laws (customs clearance and payment of tax), or for security checks. This data usually include the name and address of the sender, the name and address of the recipient, a description of the goods, and the number of items, the weight, and the value of the consignment.
The legal basis is usually Article 6 (1) (b) of the GDPR as the data are being processed in order to fulfil a contract to which you are a party. Processing may also fall under Article 6 (1) (c) of the GDPR for the purpose of complying with legal requirements.
A shipping confirmation is provided free of charge and informs you that the shipping docket for your shipment has been successfully generated and that your shipment has either already been passed on or will soon be passed on to the carrier. In order to be able to notify you by e-mail of the shipping confirmation for your shipment, we require the e-mail address. Subsequently, we process the e-mail address purely in order to send the shipping confirmation. The legal basis for this is Article 6 (1) (f) GDPR. Processing of the e-mail address for the purpose of the shipping confirmation is carried out in order to inform you that your shipment has been or will soon be passed to the carrier.